PRIVACY POLICY
Effective date: MARCH 8, 2021
introduction, scope and acceptance
Sonepar Management US, Inc. (“Sonepar”) and its various affiliates, subsidiaries and
locally managed electrical and industrial distributors, including but not
limited to, Capital Lighting & Supply, LLC, Codale
Electric Supply, Inc., CooperFriedman Electric Supply
Co., Inc., Crawford Electric Supply Company, Inc., Independent Electric Supply
Inc., North Coast Electric Company, OneSource Distributors, LLC, QED, Inc., Sonepar Distribution New England, Inc.,
Stuart C. Irby Company, Vallen Distribution, Inc., Viking Electric Supply, Inc., and World Electric
Supply Inc. (collectively, “Company”), is a leader in business-to business
distribution of electrical, industrial and safety products and related
solutions (“Products and Services”). The purpose of this privacy policy
(“Policy”) is to let you know how we handle the information collected through
the use of the websites located at SoneparUSA.com, capitalelectricsupply.com,
codale.com, cooper-electric.com, crawfordelectricsupply.com, iesupply.com,
irby.com, northcoast.com, needco.com, 1sourcedist.com, qedelectric.com,
vallen.com, vikingelectric.com, worldelectricsupply.com, or any website owned,
operated, licensed or controlled by Company (the “Website”). This Policy
applies solely to the information that we collect through the Website. As
Company provides its Products and Services to businesses, not individual
consumers, the Website is intended only for businesses and their representatives.
As used in this Policy, terms such as “we”, “us” or “our” to refer to Company.
By using the Website, including registering an account
via the Website related in any manner to Company, you consent to this Privacy
Policy in your capacity as a business or an employee, officer, director, contractor
or representative of a business. If you do not agree to the terms of this
Policy, please do not use the Website. Your continued use of the Website
following the posting of changes to these terms will mean that you accept those
changes.
COLLECTION OF PERSONAL INFORMATION
You can browse the Website without telling us who you
are or revealing any personally identifiable information. If you choose to
become a customer of Company, register for an account, and choose to provide personally
identifiable information through registration via the Website, such as your
name, address, telephone number, cell phone number, e-mail address or fax
number as related to your business (“Personal Information”), we will use that
information and may share it with other companies and/or individuals (e.g., our partners, consultants, and
service providers) for the business purpose for which you submitted it to us,
such as to respond to your inquiry or to provide you with information that you
requested. You do not have to provide us with Personal Information; however,
this may limit your ability to use some functions of this Website or to request
additional services or information through the Website.
USE OF PERSONAL INFORMATION
Our primary purpose in collecting Personal Information
is to provide you, as a customer, with access to our sites and/or use of our Products
and Services, provide requested customer service and relevant information about
your account, and to provide you, as a customer, with an efficient and
customized experience which can be enhanced in the future, promotions and a
loyalty program. If you choose to provide us with Personal Information through
the Website and/or registering an account with us as a customer, we use your
Personal Information for a number of purposes such as:
·
To customize, measure and improve our services, content and
advertising.
·
To contact you, either via email or telephone to inform you, the
customer, about our services and those of our corporate family, deliver
targeted marketing, service updates, and promotional offers based on the customer’s
communication preferences.
·
To provide you with other services requested by your business as
described when we collect the information.
·
To comply with applicable laws, regulations, and legal process.
·
To protect our rights, the rights of affiliates or related third
parties, or take appropriate legal action.
·
To keep a record of our transactions and communications.
·
To notify you of changes to this Policy.
·
As otherwise necessary or useful for us to conduct our business,
so long as such use is permitted by law.
DISCLOSURE OF PERSONAL INFORMATION
Company does not sell Personal Information, but may
share data, including Personal Information, as described in this Policy.
Business
Transfers.
We may share Personal Information with other business entities if all or part of Company’s
business is sold, merged, assigned, dissolved, acquired, or transferred in a
similar transaction to such business
entity. We will require any such
successor business entity to honor the terms of this Policy.
Disclosures
Under Special Circumstances.
We may share
information about you in response to a court order, subpoena, search warrant,
law or regulation. We may cooperate with law enforcement authorities in
investigating and prosecuting activities that are illegal, violate our rules,
or may be harmful to other visitors. In such circumstances, we will take
appropriate measures to ensure that the requester understands the sensitive
nature of the Personal Information that they may receive.
Disclosures
to Third Parties Assisting In Our Operations. We may also share Personal Information with other
third-party companies that we collaborate with or hire to perform services on
our behalf. As an example, we may hire a company to help us send and manage
email, and we might provide the company with your email address and certain
other information in order for them to send you an
email message on our behalf. Similarly, we may hire companies to host or
operate some of our websites and related computers and software applications.
We contractually require such third-party service providers to protect the
privacy and security of Personal Information in a manner consistent with this
Policy.
Automatically Collected Information and Anonymous Information
Each time you visit the Website, Company collects some
information to improve the overall quality of the online experience.
Aggregated Data.
Company collects aggregate queries for internal reporting and also counts, tracks, and aggregates your activity into
Company’s analysis of general traffic-flow at the Website. To these ends, Company may merge information
into aggregated group data. In some
cases, Company may remove personal identifiers from Personal Information and
maintain it in aggregate form that may later be combined with other information
to generate anonymous, aggregated statistical information. Such anonymous,
group data may be shared on an aggregated basis with Company’s affiliates,
business partners, service providers and/or vendors.
Web Server Logs and IP Addresses.
An Internet Protocol (“IP”) address is a number that automatically
identifies the computer or device you have used to access the Internet. The IP
address enables our server to send you the web pages that you want to visit,
and it may disclose the server owned by your Internet Service Provider. Company
may use IP addresses to conduct Website analyses and performance reviews and to
administer the Website.
Cookies and Web Beacons.
Periodically, some pages on this Website may use “cookies,” which are
small files that the site places on your hard drive for identification
purposes. These files are used for site registration and customization the next
time you visit us. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be
notified when you are receiving a cookie, giving you the choice to accept it or
not. You can also refuse all cookies by turning them off in your browser. By
not accepting cookies, some pages may not fully function
and you may not be able to access certain information on this Website. Information that we collect through cookies includes
(i) the name and version of the operating system on
your computer, (ii) the name and version of your browser, (iii) which page on
the site you are currently reading, as well as clicks and time spent on a
particular page, (iv) if you were sent to the current page by some other page
on the web, the universal resource locator (“URL”) of the referring web page,
and (v) geolocation of your computer or device.
Some of the site’s web pages may use web beacons in conjunction with
cookies to compile aggregate statistics about site usage. A web beacon is an electronic image (also
referred to as an “action tag,” “single-pixel,” or “clear GIF”) that is
commonly used to track the traffic patterns of users from one web page to
another in order to maximize web traffic flow and to otherwise analyze the
effectiveness of the Website. Some web
beacons may be unusable if you elect to reject their associated cookies.
Third Party Websites and Services
We may provide on the Website links to the sites of
some of our partners and their products and services if we think their business
may be of interest to our customers. We are not
responsible for the privacy practices of those websites, and we recommend that
you review the privacy policies of each website that you visit. When you select
a link to a third-party website from this Website, you will be leaving the
Company website. Any information that you disclose on the third-party website
will be governed by that website’s privacy policy.
Response to “Do Not Track” Signals
Some Internet browsers include the ability to transmit
“Do Not Track” signals. Since uniform
standards for “Do Not Track” signals have not yet been adopted, Company does
not process or respond to “Do Not Track” signals.
Children’s Privacy Protection
Under Age 13. Company understands the importance
of protecting children’s privacy in the interactive online world. This website is not designed for, or
intentionally targeted at, children under 13 years of age. It is not our policy to intentionally collect
or maintain information about anyone under the age of 13. No one under the age of 13 should submit any
Personal Information to Company or this website.
Under Age 18. Minors under 18 years of age may
have the Personal Information that they have provided to Company through this
website deleted by sending an email to the email listed at the end of this
Policy requesting deletion. Please note
that, while we make reasonable efforts to comply with such requests, deletion
of your Personal Information does not ensure complete and comprehensive removal
of the data from all systems.
Communication Practices
We may send electronic
newsletters, notification of account status, and other communications, such as
marketing communications, on a periodic basis to various individuals and
organizations. We may also send email communications regarding topics such as
Website updates. We offer you appropriate consent mechanisms, such as opt-out,
for marketing and certain other communications (i.e., commercial email or text messages). As examples, you may
opt-out as provided for in a specific email
communication or contact us as described below in the section “Contact Us.”
Please be aware that opt-outs may not apply to certain types of communications,
such as account status, Website updates, or other communications. While Company
does not sell Personal Information, Nevada consumers have the right to opt-out
of the sale of Personal Information by submitting a written request to
privacy@sonepar-us.com. Company will verify your request and respond within
sixty (60) days of receipt.
GLOBAL PRIVACY STANDARDS
Company strives to comply with all applicable laws
globally that are designed to protect our customer’s privacy. Although legal
requirements may vary from country to country, Company intends to adhere to the
principles set forth in this Policy even when transferring our customer’s
information between countries that may not require the same level of privacy
protection.
Third Party Online Advertising
Some of the
advertisements you may see on the Website are delivered by third parties who
also collect information through their own cookies, web beacons and other
similar technologies about your online activities, either on our services or
across the Internet, in an effort to understand your
interests and deliver advertisements that are tailored to your interests. These
third parties include advertisers, advertising agencies and ad networks that
may collect information about you when you view or interact with one of their
advertisements and may collect information about your online activities over
time and across different websites. Company does not have access to the
information these third parties may collect about your interests to deliver
relevant advertising to you, and the information practices of these third
parties are not covered by this Policy. These companies may offer a way for you
to choose not to have your information used for advertising purposes. For more information about third-party
advertising networks and similar entities that use these technologies,
see www.aboutads.info/consumers, and to opt-out of such ad
networks’ and services’ advertising practices, go to www.aboutads.info/choices. Once you click the link, you
may choose to opt-out of such advertising from all participating advertising
companies or only advertising provided by specific advertising companies.
Social Media Policy
We encourage you to read, share, follow us and provide
commentary on any of our social media sites. If you do choose to share information about your experience with Company on our social media sites, you acknowledge this social media policy. Please be aware that by
"Liking" or sharing content about the Company using the social
sharing mechanism, you agree to allow Company to list the name, photo, etc. associated
with the social media profiles. This information may be viewable to your social
networks, depending on your privacy settings. We reserve the right on our
social media sites to edit comments for content, remove off-topic
contributions, delete offensive comments or remarks, block offensive
contributors and/or delete actual or suspected spam content. We reserve the
right to respond to any post or user content on our social media sites, and may occasionally privately request your contact
information to assist offline with your consent by routing the matter to the
appropriate persons or department for further handling. Please be aware that
once you post something online, there is the potential for numerous individuals
to read your words, even years from now. Therefore, we suggest that you
exercise caution when posting on any social media sites, and that you not
disclose personally identifiable information.
DATA SECURITY
We maintain reasonable administrative, technical and
physical safeguards designed to help prevent Personal Information from being
accidentally lost, used or accessed in an unauthorized way, altered or
disclosed. While Company has endeavored to create a secure and reliable website
for users, the confidentiality of any communication or material transmitted
to/from the Website or via e-mail cannot be guaranteed.
CHANGES TO THIS POLICY
This Policy may be revised from time to time as we add
new features and services, as laws change, and as industry privacy and security
best practices evolve. We display an
effective date on the Policy so that it will be easier for you to know when
there has been a change. If we make any
change to this Policy regarding use or disclosure of Personal Information, we
will provide appropriate notice and choices to you, on this Website and in
other appropriate locations (including email), based on the scope and extent of
changes. Small changes or changes that do not significantly affect individual
privacy interests may be made at any time and without prior notice.
FOR ADDITIONAL INFORMATION/CONTACT US
If you have any questions or concerns regarding this
Policy and our related privacy practices, Company can be reached using any
listed contact information on the Website or affiliated sites as well as by
email at privacy@sonepar-us.com, or by postal mail at the
address below.
Sonepar Management US, Inc.
Attn: Privacy Policy Communication
4400 Leeds Avenue, Suite 500
Charleston, SC 29405
